

Refrain from making any further changes to your computer (such as Install/Uninstall programs, using special fix tools, delete files, edit the registry, etc.) unless advised by a malware removal helper. One of our expert helpers will give you one-on-one assistance when one becomes available. You can click and drag the files to this bar or you can click the choose files, then browse to where your files are located, select them and click the Open button.Īfter posting your new post, make sure you click the Follow button near the top right of this page, and select the option " An email when new content is posted Change how the notification is sent " so that you're alerted by email when someone has replied to your post. To save attachments, please click the link as shown below. Note: If you are unable to attach files, please copy and past the contents of the requested files in your Reply instead. Click "Reveal Hidden Contents" below for details. If you've run it before it may not and you may need to select it manually.įinally, attach the Malwarebytes Threat Scan, FRST.txt and Additional.txt logs to your reply and Follow this topic to get notified when an expert has replied. The first time the tool is run, it also makes another log (Addition.txt). It will make a log (FRST.txt) in the same directory the tool is run. When the tool opens click Yes to the disclaimer. You can check here if you're not sure if your computer is 32-bit or 64-bitĭouble-click to run it. Note: You need to run the version compatible with your system.
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Please download the Farbar Recovery Scan Tool here and save it to your desktop. Malwarebytes threat report.txt Edited Apby wirejayĭon't use any temporary file cleaners unless requested - this can cause data loss and make a recovery difficult. I can't practically do this for all exe files which are still at 0kb.

My problem still persists though after using Fi圎xec i re-installed about 2 programs including Firefox which now work.

It Identified some 63 threats and I "quarantined" them. If this problem persists,uninstall and reinstall your product." After much labor in online forums I downloaded Malwarebytes Anti-Malware and did the scans. Office programs open briefly then a pop up message "Microsoft Office has encountered a problem with licensing and will need to close. I then checked the files and found every exe file was now 0kb. In a short space of time my applications and programs stopped launching and the pop up message eg "C:\Program Files (86)\GlassWire\GlassWire.exe is not a valid Win32 application" would pop up. The flash drive showed duplicate files which I tried deleting to no avail.Īpparently it was malware or virus which then infected my laptop. A month ago I connected a flash drive to my laptop to transfer files from it to another PC.
